How’re you doing in your efforts to build a rock-solid MarTech stack and data-driven strategy for stellar customer experiences? Did you remember to document rules for how your data gets tracked and utilized by your teams? This practice is called Data Governance. What is data governance? Like any well-run nation, a sound government is one … Continue reading What is Data Governance? A Must for Data-Driven Marketers to Succeed!
So you want to know what is DevOps? It starts with the practice of Agile with technical teams, which has transformed how software is built, tested, and deployed with velocity. That means fast. Gone are the monthly or quarterly big releases, because those who develop and test the code are increasingly alongside the team that … Continue reading What is DevOps? A Primer for Marketers
How well do you know your customers? I mean, really. Did you ever wonder how your customers found your site? Do you know anything about their interests? Do you know why they decided to buy from you? Enter the world of “marketing attribution.” Marketing attribution is about cutting through the myriad of data you have … Continue reading Are You Learning About Your Customers Through Attribution Marketing?
In this day and age, I've learned that summer is not a time for business to slow down, and that is proving right as top technology firms are rushing to keep pace with their clients' Big Data needs. Within the last two weeks, Salesforce, which acquired Tableau, and Google, which bought out Looker, have scooped … Continue reading Salesforce and Google Data Goldrush Continues with Tableau and Looker Acquisitions
With a premium paid to teams who demonstrate "velocity," the temptation to pass on the here and now exists everywhere for today’s leaders. But a failure to have your finger on the pulse of today exposes you to a disastrous decision that takes your future way off course. That's why you need to imagine your … Continue reading Executive dashboards should always track “Run Rate” and “Runway”
How "human" is your digital marketing? I had a chuckle when famed UX designer Jared Spool told about his recent purchase of 8 razors from Amazon.com, and then two weeks later getting an email asking him to buy six more razors. “How much beard do they think I have?” Spool Tweeted. Misfires like these occur … Continue reading Digital Experiences are Human Experiences
The best strategy at succeeding with digital transformation is to stick to priorities because the temptation to get distracted is enormous. New technologies, providers, and trends emerge each day. And who wants to be accused of not willing to change? But many miss the reality that the road is long and filled with unexpected potholes. … Continue reading Technology Strategy 2.0: CIOs and CMOs
In the world of marketing acronyms, the most important ones for marketers focus on customer data management. Two important ones for your MarTech shortlist are Customer data Platforms (CDP) and Data Management Platforms (DMP). The Basics To navigate this group of technologies, ask yourself: a) are you looking to centralize all your marketing touchpoints with … Continue reading Technology Corner: CDP or DMP? Customer Data Management Tips
Ray Kurzweil, futurist and Google's Director of Engineering, predicts “Singularity”—the point when humans and AI-driven machines reach equal intelligence – will be achieved by the year 2045. While that's 25 years from now, another form of singularity is happening right now in the C-Suite. Any A-player CXO should now have equal digital literacy with what … Continue reading “Singularity” of the C-Suite is Happening Now — Are you Ready?
“Build or Buy” is the age-old dilemma for corporations seeking growth, but its more critical than ever in the era of growth hacking. You can also do both. For instance, Adobe Systems Inc. was known for its installed base of shrink-wrapped purchasing creative types who devoured the latest versions of Photoshop and Illustrator. Adobe’s customers … Continue reading Adobe proves you can successfully disrupt yourself, diversify your products, and excite your customers